How should I report a pothole?

If you are reporting a pothole that poses an immediate danger, please call WCRC immediately at (734) 761-1500. For all other potholes, please report using the map below or by using the WCRC Fix It app on iPhone or Android. If you have a picture of the pothole, please include it when you report via WCRC Fix It.

1. Make sure the Report tab is selected
2. Drag the map marker to the location of your issue, or type in the address directly.
3. Click Next.
4. Choose a service request Category from the drop-down menu that matches your issue.
5. Enter a Title (required), additional Description (optional), and attach an Image (optional).
6. Click Submit. You may need to scroll down to see the blue Submit button.

The WCRC Fix It app is available on the following platforms: 

What causes potholes?

Potholes occur when snow and ice melt during Michigan’s seasonal freeze-thaw cycle.  The resulting water seeps beneath the pavement through cracks caused by the wear and tear of traffic.  As the temperatures cool to freezing overnight, the water becomes ice and expands below the pavement, forcing the pavement to rise.  As the weight of traffic continues to pound on this raised section – and the temperatures once again rise above freezing – a shallow divot occurs under the surface and the pavement breaks, forming a pothole.

How do crews fix potholes?

A pothole is typically fixed by cleaning out the loose debris and filling it with hot or cold asphalt patch.

What precautions can I take to drive safely during pothole season?

• Keep your tires properly inflated. An improperly inflated tire is more likely to burst when it hits a pothole.
• Maintain a safe speed.
• Avoid potholes safely.
• Beware of other cars or truck swerving to avoid potholes.
• Be extra careful at night if there is a possibility of potholes.
• Be extra cautious around puddles- they could be potholes filled with water.
• Have your suspension and steering components checked out by a qualified mechanic. Responsive steering will help you avoid potholes. Shocks, struts, and springs help cushion the blow.