Primary/Local Road Damage Claim
If you are seeking compensatory damages for vehicle damage due to a defective road condition or WCRC employee conduct, we urge you to contact your own insurance company to see if you have applicable coverage before filing a claim with the Washtenaw County Road Commission (WCRC).
Claims filed with WCRC are decided on a case-by-case basis by our insurance carrier. WCRC staff has no authority to independently settle any claims.
Our third-party administrator, Sedgwick, usually processes claims within 30 days after they have been received, although more time may be required to complete an investigation depending on the circumstances. Only Sedgwick can advise on the status of your claim once it has been submitted.
Be advised the majority of road defect claims are denied under governmental immunity laws.
How to file a claim:
If you believe your vehicle sustained damages on a Washtenaw County primary or local road due to a defective road condition or WCRC employee conduct, you can file a claim for damages by following the steps below:
- If you have not already done so, please report the road defect online or by phone (734) 761-1500. (The incident must have occurred on a roadway under WCRC’s jurisdiction. If unsure, please review the county road certification maps.)
- Complete a claims form. Fill the form out completely to avoid delays in processing. Click here for the fillable PDF claim form. Please call the main office at (734) 761-1500 to receive a printed copy.
- Return completed claim form (with any attachments) to our Administrative Office at 555 N. Zeeb Road, Ann Arbor, MI 48103 or submit it electronically to [email protected].
