By using the Washtenaw County Road Commission (WCRC) website or mobile app, you acknowledge that you understand and agree to the following:

We collect two types of information:

  • Personal Information: This includes details you voluntarily provide, such as your name, address, or other personal information when you register or initiate transactions.
  • Usage Data: We also collect information about your preferences and activities as you interact with the website, email services, and newsletters.

Cookies

To enhance your experience, we use “cookies” small files that store a unique, random identifier on your computer. This allows us to identify the device used to access our website, but not the individual user, unless you provide personal details. Cookies help us track site usage, understand visitor preferences, and improve site functionality. They can’t access data unrelated to our site.

Browser Information and IP Addresses

Our server collects basic information about your device when you visit, including your browser type, operating system, screen resolution, the referring website, and your IP address. We use this information for system administration and troubleshooting. WCRC does not sell, rent or lease its customer lists or information to third parties.

WCRC Fix IT Mobile App

WCRC uses SeeClickFix, an online and mobile request platform, to allow Washtenaw County citizens to report non-emergency issues. The app can be accessed on desktop computers, laptops, mobile phones, or tablets. SeeClickFix is a public platform where descriptions you enter are visible to others. Your display name will be visible unless you choose to submit anonymously. Your email address will never be shown.  Users registering on the mobile application also agree to CivicPlus’ Terms of Use and Privacy Policy.

Other Disclosures

We may share information as required by law or to protect the rights, property, or safety of visitors, the public, our customers, or our employees, agents, partners, and affiliates.

Public Spaces Reminder

Please remember that the public areas of our website and communities are visible to all. Avoid sharing sensitive information in public spaces.