If you are seeking compensatory damages for vehicle damage due to a defective road condition, we first urge you to contact your own insurance company to see if you have applicable coverage before filing a claim with the Washtenaw County Road Commission (WCRC).

Claims filed with WCRC are decided on a case-by-case basis by our insurance carrier, or the insurance carrier of a contractor performing work within the county road right of way. WCRC does not investigate potential claims and has no authority to independently settle any claims.

Primary/Local Road Damage Claim

If you believe your vehicle sustained damages on a Washtenaw County primary or local road due to a defective road condition, you can file a claim for damages by following the steps below:

How to file a claim:

  1. If you have not already done so, please report the pothole online or by phone (734) 761-1500.
  2. The incident must have occurred on a roadway under the jurisdiction of the Washtenaw County Road Commission. If unsure please review the county road certification maps.
  3. To obtain a claim form, please contact the Washtenaw County Road Commission at (734) 761-1500.
  4. Complete the claim form and return it (with any attachments) to our Administrative Office at 555 N. Zeeb Road, Ann Arbor, MI 48103.

Please be aware that under state governmental immunity laws MCL 691.1402 and MCL 691.1403 you must show that the Washtenaw County Road Commission failed to maintain the actual roadbed of the highway in reasonable repair to prove a highway defect claim. You also must show that the Washtenaw County Road Commission knew of the condition and had an opportunity to repair it, or that the condition existed for more than 30 days.

Construction Zone Damage Claim

If your vehicle sustained damage while driving though a construction zone on a roadway under the jurisdiction of the Washtenaw County Road Commission, you may file a claim with us and we will coordinate with the responsible contractor for processing. Please follow the directions above for filing a claim omitting Step 1.

Damage Claims on Other Roadways in Washtenaw County

If your vehicle sustained damage on a state trunkline highway in Washtenaw County (I-94, US-23, US-12 [Michigan Avenue], M-14, M-52, M-17 [Washtenaw Avenue or Ecorse Road], M-153 [Ford Road connected to M-14], or the Willow Run bypass), you can visit the (MDOT) website for instructions on filing a claim.

Cities and villages within Washtenaw County are responsible for the maintenance of roads within their respective city and village limits. If you would like to report a road defect or file a damage claim in any of the cities or villages within Washtenaw County, please contact the city or village directly.

Municipality Phone Number Municipality Phone Number
City of Ann Arbor 734) 794-6320 City of Ypsilanti (734) 483-1100
City of Chelsea (734) 475-1771 City of Dexter (734) 426-8303
City of Milan (734) 439-1501 Village of Manchester (734) 428-7877
City of Saline (734) 483-1100